Privacy Policy

1. Who We Are

Helvetic Parts Ltd ("we", "us", "our") is registered in Scotland and operates from 5 South Charlotte Street, Edinburgh EH2 4AN, Scotland, UK. We are the data controller for personal information collected via this website.

2. Information We Collect

We may collect the following personal data:

• Name, job title and company name
• Business email address and telephone number
• Enquiry details, part numbers and specifications
• Delivery address and country
• IP address and browser information collected via cookies

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide quotations
• Process and fulfil orders
• Maintain records required for legal and contractual compliance
• Improve our website and services through analytics

4. Legal Basis for Processing

• Contract performance — processing necessary to fulfil or prepare a contract with you
• Legitimate interests — responding to enquiries and improving our services
• Legal obligation — where required by applicable law
• Consent — where you have explicitly opted in to communications

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties including logistics partners, payment processors and technology service providers, all of whom are required to handle your data securely.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry records are typically retained for up to 7 years for accounting and compliance purposes.

7. Your Rights

Under UK GDPR, you have the right to: access, correct, erase, object to or restrict processing of your personal data, as well as data portability and the right to withdraw consent. Contact us at contact@helveticparts.com to exercise these rights.

8. Cookies

We use cookies to improve your experience. Please see our Cookie Policy for full details.

9. Contact & Complaints

Questions or concerns? Contact us at contact@helveticparts.com.